Manage marketing campaigns, promotions and customer interactions effortlessly, saving time and reducing complexity.
With built-in tracking for UTM codes and third-party analytics, businesses gain clear insights into marketing performance without extra manual work. Since all data is stored in Salesforce, tools like Marketing Cloud, Account Engagement and Service Cloud work together naturally, improving efficiency and decision-making.
Enhance customer engagement through integrated chat, email and SMS tools, all connected within Salesforce
Web leads, support requests and product reviews feed directly into the system, keeping everything in one place for easy access and management
Because StoreConnect operates entirely within Salesforce, businesses benefit from automation, consistency and the ability to scale without juggling multiple disconnected systems
Marketing
Works out-of-the-box with Marketing Cloud and Account Engagement
Trigger marketing automations on customer store activity
Track marketing in Salesforce Marketing Campaigns
Support featured products
Flexible promotions by date, product or promo code
Collect web leads in Salesforce
Analytics
Insert custom Javascript tracking codes from any platform like Salesforce Account Engagement, Salesforce Marketing Cloud, Facebook pixel, Google Analytics & Tag Management and any other custom tags/codes
Integrate with third party A/B Split Testing providers
UTM code capture & reporting
Track UTM codes used to land on site against both completed and abandoned orders for advertising efficiency
Track multiple UTM codes, all assigned to the order
See the timeline of UTM codes that lead to an order
Product reviews
Connect to Google Reviews feed
Support for other feed services via Javascript
Chat systems
Integrate directly with Salesforce Digital Engagement
Use other AppExchange chat solutions
Support for other chat services via Javascript