1. Create a stock location
Open the StoreConnect App in Salesforce.
Go to StoreConnect Navigation > Configuration > Stores, then select your store.
Under the Key Relationships section, click Stock Locations.
Click New to create a stock location:
Give it a Name (e.g., Warehouse).
Mark it as Active.
Enter the Physical Address (used for calculating shipping if enabled).
Choose its Fulfillment Option:
- Shipping only, Click & Collect only, Both, or Not used.
Optional Settings:
Automatically create stock levels for all new products.
Allow backorders if no stock is available.
Hide products in search (if needed).
Set Priority (e.g., 1 = default location if multiple exist).
Click Save.
2. Enable stock tracking
Navigate to Products and select the product you want to track (e.g., Steve’s Mystery Box).
Click Edit.
Scroll to the Stock Information section and check Track Inventory.
Optional settings:
Track serial numbers (for POS).
Require a deposit instead of full payment at checkout.
Click Save.
3. Enter or adjust stock levels
After enabling inventory tracking, StoreConnect will automatically create a Stock Level Record for the product.
Open the Stock Level Record and click Edit.
To set the initial stock quantity:
Use the Set Quantity field (e.g., enter
35).Click Save.
This populates two key fields:
Count on Hand – The physical stock at the location.
Available to Sell – The number currently available for online purchase.
Adjust stock over time
To add or subtract stock, always use the Change Quantity field:
To add stock: enter a positive number (e.g.,
+5).To remove stock: enter a negative number (e.g.,
-5).Click Save.
Never directly edit “Count on Hand” or “Available to Sell” — doing so bypasses adjustment records and will be overwritten later.
Inventory audits & re-counts
When doing a full stock inventory recount:
Use the New Inventory Count field to enter the correct number.
Set the Inventory Date.
Click Save.
This creates a proper inventory adjustment record, ensuring accurate tracking.
View stock adjustment history
In the Stock Level Record, go to the Related tab.
You'll see a complete history of all adjustments:
Initial setup
Quantity increases/decreases
Inventory recounts
This provides full audit trails for stock management.
Confirm product availability
Return to the Product page.
Once stock has been added, the product will now be purchasable in your store.
Customers can see it, add it to cart, and complete checkout.