For products to be visible in your online store, they must be set up a certain way in StoreConnect. For full details on setting up products, see Create products in StoreConnect.
Minimum product requirements checklist
Follow this checklist to ensure product purchasability and troubleshoot product issues.
For a product to show on the site
- Must be active
- Must belong to a product category
- Available date must be in the past
For a product to be searchable
- Must be a master product or variant of a master
- Must have an active price book entry
- Match the store's currency
For a product to be purchased
- Inventory control options must be set
- At least one payment provider must be configured
Visibility of discontinued products
When the Discontinued On date of a product is in the past, the product is still visible in the store but it cannot be purchased.
To fully remove a discontinued product from the store, uncheck the Active field on the product. This will remove it from the site.