Order handling

Once an order exists, most changes to it are made in Salesforce rather than on the storefront. This section covers the three most common of those changes.

Refunds take the most steps. StoreConnect does not move the money for you, so you refund the customer in your payment provider’s dashboard and record it in Salesforce as a separate refund order with a negative payment.

In this section

• Process refunds for web orders
• Change the account for an order
• Link a staff member to an order