▶️ Configure discounts

1. Access the Discounts Setup

• In Salesforce, open the StoreConnect app.

• Go to:

  • StoreConnect Navigation → Offers → Discounts.

• Click New to create a new discount.

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2. Basic Discount Configuration

• Fill in the following fields:

  Name: Internal name for the discount (not shown to customers).

  Store: Select the store this discount applies to.

  Active: Make sure this is checked to enable the discount.

  Start Date/Time:

  • Set a date in the past to make the discount active immediately.

  Expiry Date/Time (optional):

  • Leave blank if you want the discount to run indefinitely.

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3. Set Discount Type and Behavior

• Calculation Type: Choose how the discount is calculated:

  • Percentage: e.g., 20% off.

  • Amount: Fixed dollar amount off.

  • New Price: Overrides the original price with a new one.

• Behavior When Applied:

  • Stacks With Other Discounts: Adds on top of other discounts.

  • Replaces Other Discounts: Cancels out other discounts.

  • Overrides All Pricing: Replaces all other pricing logic.

• Fill in the relevant field based on your calculation type (e.g., 20% for a percentage discount).

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4. (Optional) Rewards Points Discount

• If the product can be purchased using Rewards Points, you can also define a points-based discount.

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5. Define the Discount Scope (Very Powerful!)

Use the Discount Scope section to target specific conditions:

You can apply the discount to:

• A specific Price Book

• A Product Category

• A Single Product

• A specific Brand

• A particular Customer Membership

• A specific Customer Account

Leave fields blank to apply the discount to all items or customers.

Example: To apply a discount only to Steve Plushy with Blue Hoodie:

• Fill in the Product field with that item.

• Leave other scope fields blank.

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6. Save and Confirm Discount Application

• Click Save to apply your new discount.

• If everything is set correctly, the discount will take effect immediately.

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7. Verify the Discount on the Storefront

• Visit your store’s website and navigate to the relevant product page.

Example:

• Steve Plushy – Orange Hoodie remains at full price: $25

• Steve Plushy – Blue Hoodie now shows discounted price: $20 (with discount label)

Note: If your product’s price book has a sale price set already:

• StoreConnect will automatically choose the lower of:

  • The sale price, or

  • The discounted price.