▶️ Configure shipping costs

Last modified 13 May 2026

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Open the StoreConnect App in Salesforce.
Go to StoreConnect Navigation > Configuration > Locations > Zones.
Click New to create a zone (e.g., “Australia”) and click Save.
Under Zone Identifiers, add:
- Countries
- States
- Postcodes
- Cities
For example, to add all of Australia:
- Add a new Zone Country, name it, and set the country code to Australia.

Zones are fully customizable — they can represent anything from entire countries to specific regions or postcodes.

Go to StoreConnect Navigation > Configuration > Fulfillment > Shipping Rates.
Click New and enter:
- Name (e.g., “Standard Post”)
- Store and Zone
- Shipping Method (e.g., Regular Post)
- Calculation Method:
  - By Price, Weight, or Price and Weight
- Currency Unit (e.g., dollars)
- Optional: Custom instructions for customers
Define pricing conditions:
- Minimum Order Price or Weight (e.g., $0 or 0kg)
- Maximum if applicable
- Flat Rate Cost (e.g., $10)
Click Save.

Go to StoreConnect Navigation > Products > Product List View.
Select a product (e.g., Steve Plushy) and click Edit.
Scroll to Shipping and add the appropriate Shipping Methods (e.g., Regular Post, Express Post).
Click Save.

Go to your StoreConnect store website.
Add the product to the cart and proceed to checkout.
After entering delivery info:
- The configured shipping options (e.g., Standard Post $10) appear in the Delivery section.
Complete the purchase and confirm the shipping cost was applied correctly.

Important: You must assign a Shipping Weight to each product for this to work:

Clone your current weight-based shipping rate.
Set New Minimum Weight (e.g., 10kg) and remove the maximum.
Increase base and per-kg rates (e.g., $25 base + $4/kg).
Use the same Display Name (e.g., “Standard Post”) so the customer sees a unified option.

StoreConnect also supports integration with external shipping providers, allowing real-time rates.
This can be configured separately and uses provider-specific settings.