Take a payment with fast checkout

Fast checkout lets you take payment from the cart in one tap, making checking out faster for you and the customer.

Instead of selecting Pay and choosing a payment method and amount on the checkout page, you select Charge, which shows the amount, for example Charge $42.50. A card payment goes straight to the terminal, and a cash payment opens the cash screen with the amount owed already filled in. You can still use Checkout, beside Charge, for when the customer wants to pay another way or split the payment.

Charge appears only when the sale has an amount to take, nothing has been paid on it yet, and the register’s default payment method is cash or an integrated card terminal. Otherwise the cart shows the normal Pay button, which opens the checkout page. The Pay button always appears on a refund, on a sale that already has a part payment, and on a register whose default method is one that needs details entered, such as Card (manual) or a voucher. The default method depends on how your store is set up. See Configure fast checkout at POS.

Fast checkout always takes the full amount owed now, which is the amount shown on Charge. On a sale with a deposit on an item, that is the deposit rather than the order total, and the balance is collected later through Checkout. To take part of the amount owed now, use Checkout. See Split payments.

Take a fast checkout card payment

1. Build the sale in the cart.
2. Select Charge.
3. Hand the terminal to the customer.

The amount goes to the terminal as the payment opens, so you land straight on the waiting screen, showing the amount being charged under an animated contactless mark. The customer taps their card and the sale completes.

Take a fast checkout cash payment

Cash asks what the customer handed over rather than charging on your behalf, because a single tap would record the money and open the drawer with nothing to undo it.

1. Build the sale in the cart.
2. Select Charge. The cash tender screen opens with the amount owed already shown.
3. Record what the customer handed over:
   • For the exact amount, select Charge without keying anything.
   • For any other amount, key it in. The first digit replaces the amount shown rather than adding to it.
4. Give any change shown, and close the drawer.

Change due appears once the payment goes through.

If your store shows suggested amounts, the screen leads with them instead, and a common cash sale is one tap. See Use the suggested cash amounts.

:::note An entry that cannot be taken is called out across the top of the screen. Invalid amount means an amount of zero or less. Enter at least with a figure means the screen takes the full amount only, and what you keyed is short of it. :::

Use the suggested cash amounts

Where the store shows them, the cash screen offers the amounts a customer is likely to hand over, worked out from what is owed.

1. Select Charge in the cart.
2. Select the amount the customer handed over. Each amount above the total says what comes back, for example $1.60 change.
3. Give the change and close the drawer.

Selecting an amount takes the payment in that tap, with no separate confirmation.

Exact amount takes what is owed. For anything not offered, select Custom amount to reveal the keypad, or use the keypad already beside the suggestions, depending on how your store is set up. Once you ask for the keypad, the suggestions do not come back for that payment. Where the keypad is always on screen, Reset clears what you have keyed and brings the suggestions back.

On a sale that is only part-paid now, such as a deposit, an overpayment settles more of the order rather than coming back as change, and the amount reads No change.

Add a tip

Where tipping is on for cash, the cash screen shows a + Tip button beside the amount. Tap it to add a tip before taking the cash. If your store asks for the tip first, the tip screen appears before the cash screen instead. Either way, the amount owed then includes the tip, and the suggested amounts answer the tipped total. The tender you record is exactly what the customer handed over.

Back out of a payment

Every screen on the fast path has a button in its corner, and tapping outside the screen does nothing, so a stray tap cannot abandon a payment in progress.

• Before anything is recorded, Cancel closes the payment and returns you to the cart, with the sale still in it.
• Once the order has reached the server, the button reads Continue in checkout and moves the sale to the full checkout page, where you can complete it, park it, or save and exit.