Product minimum requirements for POS
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Work through this checklist when a product does not appear at the register, or appears but cannot be added to the cart. A product must meet every requirement below to be sold at POS.
Products cannot be a placeholder product
The product must not be assigned to restricted products, and must be purchasable by customers.
Master and variant products only
A product must be a master product, or a variant linked to a master product. Select the Is Master checkbox, unless the product is itself a variant of a master product.
Price book entry required
A product without a price book entry cannot be added to the checkout at POS. It may still appear at the register, but it is not purchasable. Consider creating a dedicated price book for POS products.
Product taxonomy and category required
Your store’s taxonomy must be active, and the product must be in at least one product category within that taxonomy. In the example below, the Categories Containing This Product related list holds a category that belongs to a taxonomy on the store.
Booking duration must be empty
This applies to bookable products only. Booking duration is not rendered at POS, so leave the field empty for any product you want to sell at the register.
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