StoreConnect is a unified commerce platform built natively on Salesforce. It runs B2C, B2B, D2C, nonprofit, and point-of-sale operations from a single Salesforce org — with no middleware, no sync, and no separate database. Every order, customer, product, and transaction lives in Salesforce.
Find what you need
Different audiences need different views of the platform. Start with the section that matches your role.
Partner or solution consultant You need to know what SC can do and how it's structured before scoping an implementation. Start with the functional capability articles — one article per area, each linking to detailed reference articles.
Evaluating SC for your business You want to understand how SC applies to your industry. Go to industry-solutions to find your vertical.
Enterprise or complex migration assessment You need architecture depth, integration model, compliance posture, and migration scope. Go to enterprise-guide.
Sales team member Start with industry-solutions for your prospect's vertical, then use the functional capability articles to answer specific feature questions.
Looking for a complete list of all features See the complete feature index — every capability article in one page, grouped by functional area.
Functional areas
StoreConnect's capabilities are organised into ten functional areas.
| Area | What it covers |
|---|---|
| Commerce and catalog | Products, variants, bundles, promotions, delivery windows, combined checkout |
| Selling channels | Multi-store, B2B/B2C/D2C, multi-currency, multi-language, point of sale |
| Payments and orders | Payment providers, subscriptions, vouchers, account credits, preauthorisation |
| Shipping and fulfillment | Shipping zones, inventory, backorders, click-and-collect, carrier integrations |
| Customer experience | User accounts, loyalty and rewards, bookings, custom forms, saved carts |
| Marketing and growth | UTM tracking, SEO, merchant feeds, LLM discovery, analytics, product reviews |
| Site and content | Theme engine, CMS, website builder, theme data, custom data, custom forms |
| Customer service and communications | Case management, transactional email, SMS, chat, telephony |
| CRM data reporting | Contacts, accounts, ERP integration, attribution reporting, Salesforce reports |
| Platform and ecosystem | Salesforce extensibility, SSO, authentication, compliance, AppExchange |
Industry solutions
StoreConnect's capabilities mapped to specific industries, with use cases, challenges, and relevant Salesforce tools.
| Industry | Overview |
|---|---|
| B2B, manufacturing and D2C | Account pricing, ERP integration, trade portals, POS for trade counters |
| Nonprofit | Donations, memberships, peer-to-peer fundraising, op-shop POS, NPSP integration |
| Public sector | Pay-by-account, procurement catalogs, compliance posture, Entra ID SSO |
| Education | Course enrolment, student pricing, campus POS, alumni giving, departmental purchasing |
| Retail and D2C | Multi-store, promotions, loyalty, subscriptions, Google and Meta feeds, SEO |
Enterprise and architecture
See enterprise-guide for a long-form reference covering platform architecture, integration model, authentication, compliance, scale, and migration considerations.