StoreConnect features index

This index lists every StoreConnect feature reference article in one place, grouped by functional area. It is updated at every release.

For audience-navigated entry points and capability overviews, see storeconnect-capabilities.


Commerce and catalog

Feature Summary
Product management Manage products, variants, traits, tags, categories, restricted products, and price books from Salesforce
Promotions and discounts Tiered and stackable promotions with Liquid-based conditions, automatic and code-based discounts
Combined checkout Purchase products, subscriptions, bookings, and donations in a single checkout transaction
Delivery windows Customers select a preferred delivery date or time range at checkout

Selling channels

Feature Summary
B2C, B2B, and D2C on one platform Run consumer, trade, and direct-to-consumer channels with per-channel pricing and access from one Salesforce org
Multi-store, multi-currency, multi-language Multiple storefronts with independent branding, catalog, currency, language, and geolocation routing
Point of sale In-browser POS with card readers, register management, configurable layouts, action items, and offline mode

Payments and orders

Feature Summary
Payments and payment providers 20+ integrated payment providers including Stripe, PayPal, Square, Adyen; digital wallets and BNPL supported
Subscriptions Evergreen and fixed-term recurring billing with automated renewal, failed payment retry, and customer self-management
Vouchers and account credits Gift vouchers and account credit balances redeemable at checkout alongside other payment methods
Donations One-time and recurring donations, child and initiative-based sponsorships, peer-to-peer fundraising, and membership subscriptions

Shipping and fulfillment

Feature Summary
Shipping and inventory Tiered shipping zones, multiple stock locations, backorders, click-and-collect, and carrier integrations

Customer experience

Feature Summary
Customer account page Self-service dashboard for order history, subscriptions, payment methods, addresses, and loyalty points
Loyalty, rewards, and points Earn and redeem points per product or order value; membership-tier based earning rates
Booking system Session-based bookings with capacity, availability, locations, and attendee management
Custom forms Data collection forms on product pages or at checkout, with Liquid conditions and Salesforce record creation
Saved carts Customers save their cart and return to it later, across sessions and devices

Marketing and growth

Feature Summary
Store marketing and analytics UTM attribution, Marketing Cloud integration, third-party analytics scripts, chat, and product reviews
Search engine optimisation Page-level metadata, canonical URLs, XML sitemap, JSON-LD structured data, and robots.txt control
Google Merchant Feed Auto-generated XML product feed for Google Merchant Center, updated every six hours

Site and content

Feature Summary
Site design and CMS Liquid-based theme engine, custom HTML/CSS/JS, content blocks, menu builder, and theme data
Website builder Drag-and-drop visual page composition with device preview, approval workflow, and scheduled publishing

Customer service and communications

Feature Summary
Customer service Salesforce Service Cloud case management across all stores, with telephony integration
Customer communications Liquid-powered transactional email templates, SMS via Marketing Cloud, chat integration

CRM data reporting

Feature Summary
Contact and account management Salesforce Contact and Account records with account pricing, credit limits, and purchase order requirements
Accounts management ERP and accounting integration, tax by zone, Avalara integration, tax-exempt accounts
Reporting UTM attribution, funnel analysis, abandoned carts, and custom Salesforce reports

Platform and ecosystem

Feature Summary
Extensible with Salesforce Salesforce flows, Apex triggers, Experience Cloud, Marketing Cloud, CRM Analytics, and Agentforce integration
Authentication providers Native accounts, Google SSO, Microsoft Entra ID, SAML, and Experience Cloud SSO
Security and compliance SOC 2 Type II, ISO 27001, HIPAA, GDPR, PCI-compliant payment handling
Technical support Dedicated infrastructure (Emporium/Flagship), 24×7 monitoring, disaster recovery, and annual updates